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Our Values

‘What’ we do at Booking.com is just as important as ‘how’ we do it. We don’t only measure success by what we achieve for our company, but also in how we have achieved it for all of our stakeholders – our employees, customers, partners and the communities around us. 

And everything we do starts from our values, from every line of code to every customer interaction.

Think customer first
We obsess about adding value for our customer – guests, partners, colleagues – to make it easier for everyone to experience the world.
Succeed together
We celebrate team success, through making connections, building trust and valuing the diverse perspectives of others.
Own it
We deliver on our promises, make informed decisions and prioritize to get the important things done today.
Learn forever
We are resilient, take time to reflect, and seek to learn – from colleagues, from the outside world and from our failures.
Do the right thing
We are resilient, take time to reflect, and seek to learn – from colleagues, from the outside world and from our failures.

We are resilient, take time to reflect, and seek to learn – from colleagues, from the outside world and from our failures.

Travel Stories from employees

Explore the different trabel stories from employees.
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Parham's story

Parham has had to overcome challenges his whole life. Now, as a developer at Booking.com, when he solves a problem, he does it for millions of customers. And that makes him feel pretty special.
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Lucie's story

Lucie is a data scientist, a particle physicist, a team leader, horse rider, mother and wife. Finding the balance between all of this meant leaving a life of academia behind. Moving her analytical mind from research databases to technology datasets. Spending more time with her family and less time in her notes.
Phamotse
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Phamotse's story

He grew up thinking he wouldn’t be accepted for who he was. Or who he loved. He had to challenge himself to have the courage to always be himself. Thankfully, he didn’t have to do this alone. He had family and friends who supported him. A company that welcomed him. And colleagues that accepted him.

Shy should you join Booking.com in this location?

Who you will be working with?

From savoring dishes to simplifying data
Numbers tell a story that can make a big difference to people’s daily lives. My job is about giving people information to empower them.
Naomi, Reporting Analyst
From seeking serenity to searching for risk
Amsterdam is the perfect city for me. A lot going on and very diverse, yet small enough to feel relaxed and at home in. And there’s a great mix of people at Booking.com too…the whole world is here.
Zulal – IT Risk & Control Officer

Finding great people who’ll love working with us, and getting to the heart of where they want their career journey to take them – that’s really satisfying.

– Joris – Tech Recruiter

Who you will be working with?​

Play Video

Parham's story

Parham has had to overcome challenges his whole life. Now, as a developer at Booking.com, when he solves a problem, he does it for millions of customers. And that makes him feel pretty special.
Play Video

Lucie's story

Lucie is a data scientist, a particle physicist, a team leader, horse rider, mother and wife. Finding the balance between all of this meant leaving a life of academia behind. Moving her analytical mind from research databases to technology datasets. Spending more time with her family and less time in her notes.
Phamotse
Play Video

Phamotse's story

He grew up thinking he wouldn’t be accepted for who he was. Or who he loved. He had to challenge himself to have the courage to always be himself. Thankfully, he didn’t have to do this alone. He had family and friends who supported him. A company that welcomed him. And colleagues that accepted him.

Shy should you join Booking.com in this location?

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