Booking.com Careers How we hire

Your career journey
at Booking.com

Like taking a trip, a career isn’t just about the linear path from point A to point B, it’s everything in between. At Booking.com, it’s not only about the end destination. It’s about how you get there and what you pick up along the way. It’s more than a job, it’s a journey.

Here, you will be given the resources to define your own career path and will be surrounded by colleagues to support you wherever you want to go and whoever you want to become.

Our people's perspective

Our Values

‘What’ we do at Booking.com is just as important as ‘how’ we do it. We don’t only measure success by what we achieve for our company, but also in how we have achieved it for all of our stakeholders – our employees, customers, partners and the communities around us. 

And everything we do starts from our values, from every line of code to every customer interaction.

OUR VALUES

The decisions we make are a reflection of our Values –  they reflect what is important to us, both as individuals and as an organization. 

Do the right thing

We get the right results the right way. For each other, our communities and the world around us.

Learn forever

We are resilient, take time to reflect, and seek to learn – from colleagues, from the outside world and from our failures.

Own it

We deliver on our promises, make informed decisions and prioritize to get the important things done today.

We celebrate team success, through making connections, building trust and valuing the diverse perspectives of others.

Think customer first

We obsess about adding value for our customer – guests, partners, colleagues – to make it easier for everyone to experience the world.

How we hire

At Booking.com, we go beyond first glimpses and truly get to know our candidates. Experience and skill matters, but we want to know what makes you shine, and why you think Booking.com is the perfect match for you. To help put your thoughts into action, we’ve gathered some pointers that will help you get a foot in the door. 

Your interview journey

Stage 1: Application

Our career site is designed to support our candidates to find the best suitable opportunity we have available at any given time. We rely on AI to analyse your CV and enrich it with market data to get a well rounded skill set overview. Consequently, your skills will be matched with the best available career opportunity.

After submitting your CV you will get job results that best match your profile ranked in the order of match strength.

We believe in the power of data and the importance of basing our decision on it. Therefore, we believe in your skills and expertise and don’t require a motivation letter as a part of the initial application process. Our skilled team of recruiters will review your application and will discuss your motivation with you later on in the process.

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Stage 2: Interview with the recruiter

This call is really about you. We want to learn more about your experience, expectations and what makes you, you. This is the perfect opportunity for you to share your motivation and what drives you, as well as get to know us and see if Booking.com is the right fit for you.

In this first meeting, we will be keen to give you an insight into all the amazing things we are working on at Booking.com and why it is such a great place to work. You will learn more about our company, departments and the team you will be joining. Any insights and research you do upfront will not only help you get the right answers for your questions, but also help drive the conversation and show us your genuine interest and motivation.

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Stage 3: Business Interviews/Assessment

This stage is all about us getting to know each other. We know, choosing your next adventure is no small task. At this stage you will have several rounds of interviews. This depends on the department and seniority of the role. That might span from assessing your technical expertise to discussing other crucial skills for the job. Your recruiter will provide you with more information on what to expect for the specific role during your call with them.

This is the time where you will meet your future manager, teammates, and colleagues. We want to make sure you have enough opportunities to ask questions and get a good sense of what working at Booking truly means. We see this as a two way dialogue, so make sure you have some questions ready for our teams!

A kind reminder, we value our employees time so scheduling interviews outside of business hours is not encouraged. 

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Stage 4: Feedback

We take feedback very seriously. Your recruiter will collect feedback from your interviewers and be in touch with you within a week to discuss the outcome. In general, you should hear back from your recruiter within a week from your interview.

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Frequently asked questions

Our recruitment process can take anywhere from 3-6 weeks, but of course this depends on the complexity of interviews that are required for each role. For example, some of our technical roles have technical tests and coding interviews that can mean the process is slightly longer than others.

We encourage you to apply for roles that closely match your skills, knowledge and experience. When you upload your CV into our system, the artificial intelligence embedded into our careers site enhances your profile with general market knowledge (e.g. based on your previous job titles). It will automatically indicate roles that are a fit for you and your match score, even though you might not have considered some of them yourself. If you do not see open roles that are a match please join our Talent Communities so our recruiters and sourcers can contact you directly when additional opportunities

While our business and the wider travel industry have been heavily impacted by the Covid-19 pandemic, as access to effective vaccinations increases around the world and restrictions to movement are relaxed, travel is beginning to recover in many parts of the world. As we look to the future, we see a lot of anticipation and excitement for people to return to travel, whether it’s domestically or abroad and our mission remains to make it easier for everyone to do just that. While we acknowledge that the pandemic isn’t over and there are still areas and virus variants of concern, we are committed to helping the industry rebuild in a more mindful and inclusive way, to support our partners to continue growing together with us and to help all of our customers book the trips and experiences that are just right for them. To that end, we have tonnes of great opportunities for people to join our expanding team and help us deliver on that mission.

Due to the ongoing impact of the Covid-19 pandemic, the majority of our interviews are being conducted via Zoom video conferencing. As government advice in each country begins to allow for offices to reopen, face-to-face interviews may return however this will be at the discretion of each candidate.

The first stage after application is a phone call with our Sourcers or Recruiters – this will cover an overview of your career history, your knowledge, skills and experience as well as your interest in the role you’ve applied to. While there is not anything specific you can prepare, it is a great idea to have your CV to hand as well as a copy of the job posting you applied to. You can even have some examples of the knowledge, skills and experience you have gained in your career so far.

As we move into a more hybrid way of working, with our employees dividing their time between home and the workplace, we believe that our offices will continue to serve as an important place for colleagues to come together, innovate and collaborate face-to-face on a regular basis. We know from research with our employees that they still value and need time together in the office to connect and collaborate. As such, our aim is to create a flexible concept that we can continue to adapt to meet the evolving needs of our workforce.

We recommend you to discuss any questions you have about relocation in your initial conversation with the recruiter, as this is being handled on a case-by-case basis and may vary by the role you are applying for.

We tend to work in smaller, agile teams. Most of our teams have 6-12 members, but may vary based on a department. For example, in our development teams, you will also collaborate with other functional teams including Product Owners, Designers and Testers.

By default, our new backend systems are written in Java. We’re also porting many of our applications from Perl to Java, so you’d benefit from the ability to navigate in our original codebase and reading and understand code there.

“Our engineering culture at Booking.com is embodied by our core values: Own It and Learn Forever. Teams and engineers are empowered with ownership of their product and solution – and we are continuously improving our skills, tech estate, and products. We learn from each other, from our customers, from our successes, and from our mistakes.” – Austin Sheppard, VP Engineering, Trips

At Booking.com, we believe in the power of curiosity, experimentation and continuous learning – so much so, it’s one of our core values, ‘Learn Forever’. Because we recognise that developing the skills of our People is critical to achieving our strategic goals. We also see learning as a shared responsibility that happens anywhere, anytime, in the flow of work – led by the individual, with support from us. So whether it’s self-driven learning (with access to providers including LinkedIn Learning, Udemy and Blinkist), following a learning program designed for you and your role, or simply learning from colleagues around the world, you’ll find endless opportunities to develop at Booking.com.

Yes. Upon receiving an offer, and dependent on both the role and location, your data may be shared with a third party to conduct a Pre Employment Screening process as permitted by applicable law. This is done for the protection of Booking.com employees, customers, company assets and the brand, as well as to ensure that we only employ individuals with proven records and sufficient level of integrity and trustworthiness.

Depending on the vacancy and applicable law, a Pre Employment Screening may include  verification of skill proficiency (including professional licenses and drivers licenses), employment history, education, criminal history, financial history and other information (such as media information) that may be necessary for determining your qualifications and suitability for the open position at Booking.com, such as education and employment verification. You will be informed thoroughly about the entire screening process beforehand separately.

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