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It starts with our values

Think customer first

We obsess over understanding and adding value for our travelers and partners in every interaction.

Succeed together

We collaborate as One Team to bring the best solutions for our customers. We invest to build trust, work effectively together and value diverse perspectives.

Own it

As Protagonists we make informed decisions, clear commitments, and take responsibility for our contribution to any situation that matters to us. We focus on what we can do to create a solution.

Learn forever

We take every situation as an opportunity to be a Learner. By understanding other perspectives, we can make better decisions and implement them more effectively.

Do the right thing

We get the right results the right way. For each other, our communities and the world around us.

Make the world a better place

At Booking.com, we measure success by the amount of positive impact we create. For our employees, our shareholders, customers, partners and even our communities and local governments. From planning a trip to growing a business on our platform, we are committed to creating a better experience, from beginning to end.

Our people’s perspectives

"What I love about my job is the meaningful impact I have on people’s day-to-day by providing them the tools they need to understand their targets."

Naomi

Reporting Analyst

Partner Services Commercial Services

I support our Product, Marketing & Sustainability Teams in maintaining our customers' trust by ensuring we provide a transparent, clear and informative platform that customers can use to book all of their travel needs.

James

Trips Paralegal

Trips Legal - Product & Commercial

"It’s really satisfying to see sustainability initiatives be placed in a position of importance within the business, and I’m grateful to be involved in working towards something I’m passionate about."

Carmen

Software Engineer

Platform Product

Make an impact

Our values in action

One of our values is to do the right thing, for each other and for communities around the world. As we promote our mission, we also want to do right by protecting our planet and the people who live in it, from helping our neighbours to promoting environmentally-conscious travel.

Diversity is just the beginning

At Booking.com, we know that our differences are our strengths. And we are lucky enough to have 150 nationalities represented in our 140 global offices. But we don’t plan on stopping there.

Voted happiest place to work.

Great Place to work

One of the best places to work in the Netherlands

2021


Comparably

Best company for employee happiness and work-life balance

2022


Financial Times

One of the world’s top companies for diversity

2021


Fairygodboss

One of the best technology companies for women

2022


More about our efforts

From wandering through forests to programming new tools

We immediately started building and three years later, our work is benefiting colleagues across the company.

5 questions with...Laura

"I am very fortunate to be in this fast-paced region with an incredible team of talented and passionate individuals. My role is to drive our growth ambitions across all of the Asia Pacific markets, recognising and focusing on our biggest opportunities..."

Travel Proud: We filter places, not people

Travel Proud is our way of helping to remove some of the barriers that LGBTQ+ travelers can face. We help them find the most welcoming places to stay.