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Leadership at Booking.com

Our Leadership Team

Our leaders at Booking.com help shape and define our vision and provide our employees with the resources to reach their full potential. We have come a long way, and engaged with millions of people around the world on a daily basis. But as we transform and scale our business and technology, clarity of vision and leadership is more important than ever. 

Over 28 million listings in
150,000 destinations +

1000+ experiments taking place at any time

Carbon neutral
offices since 2020

Flights launched in 50+ countries

Impacting 12 billion travel decisions per day

Payments in 40+ global currencies

It's more than a job, it's a journey. Here's why:

“We are passionate about hiring the right people; people who will help us move the company forward. Travel and E-commerce are fast- moving ever evolving industries, and we look for people who are innovative, solutions oriented and thrive when faced with change or challenge.”

Glenn Fogel, President & Chief Executive Officer 

Who We Are

A career at Booking.com is all about the journey, helping you explore new challenges in a place where you can be your best self. With plenty of exciting twists, turns and opportunities along the way. We’ve always been pioneers, on a mission to shape the future of travel through cutting edge technology, to make it easier for everyone to enjoy amazing experiences wherever they go.
 
Under a desert sky, or in the heart of a bustling city. Discovering the perfect hideaway, or the perfect paella. That’s why we’re always looking for people who search for better solutions, the ones eager to stray off the beaten path to find new ways of doing things. Because at Booking.com it’s more than a job, it’s a journey.

Booking.com is the biggest brand in Booking Holdings’ portfolio, the world’s leading provider of online travel and related services, through six primary consumer-facing brands: Booking.com, Priceline, Agoda, Rentalcars.com, KAYAK and OpenTable, as well as through a network of subsidiary brands including Rocketmiles, Fareharbor, HotelsCombined, Cheapflights and Momondo, bringing greater value to both our customers and partners around the world.

To learn more about Booking Holdings here.

On This Journey Together

How We Are Organised

With 28 million places to stay listed on our platform, it’s no surprise that Accommodation is at the core of our business. This business unit brings together teams from product development, technology, partner services and customer service to create a stellar user experience that seamlessly unites supply and demand. This vital cross-functional engine also works across Booking Holdings brands, helping drive growth in US markets and supporting the partners who list their properties on our platform with industry news, advice and opportunities to grow their businesses.

With business operations in nearly every country and city on the planet, we’ve already built a truly global e-commerce company. But we’re not done yet. Can we provide additional flexibility for customers, mitigate more risk for partners, and build smarter integrations with payment networks to make it even easier for customers and partners to pay and get paid across borders and in the currency of their choice? With strong leadership, financial smarts and the payments expertise you bring to the table – yes, we can.

Learn more about our Fintech business unit.

The Trips business unit is responsible for ‘Everything But The Stay’. Cars, Rides, Flights, Attractions, Insurance, Packages – Trips has it all covered. They’re building out our vision for the Connected Trip, providing customers with a seamless and frictionless customer experience throughout their journey. When you’re ready to rent a car, summon a ride, or book an attraction, Trips helps you do what you want to do, while making it easy to get around once you get there. 

This business unit builds, maintains and continuously improves our technological foundation, which touches every single aspect of our business. These teams work together to ensure we collect data responsibly, use it effectively, and stay on top of the latest trends and techniques. From ensuring robust user privacy practices to growing machine learning innovations to making sure every device that connects us is 100% cybersecure, this business unit takes on a lot of responsibility.

When you see an irresistible offer that makes you click, you probably don’t think of all the hard work that went into grabbing your attention and moving you step-by-step through a marketing funnel. Our marketing business unit that develops those funnels is a deep one. They cover the intricacies of search, metasearch and SEO, but also creative brand messaging, email marketing, PR, partnerships, and consumer research. They work together in lock step to bring great deals to customers and help our partners outperform the competition.

When you see an irresistible offer that makes you click, you probably don’t think of all the hard work that went into grabbing your attention and moving you step-by-step through a marketing funnel. Our marketing business unit that develops those funnels is a deep one. They cover the intricacies of search, metasearch and SEO, but also creative brand messaging, email marketing, PR, partnerships, and consumer research. They work together in lock step to bring great deals to customers and help our partners outperform the competition.

Without great people, our organisation can’t successfully execute on any of our plans. This is why our People business unit has its own mission statement – to make it easier for everyone to do their best work, together, at Booking.com. We want every one of our employees to be proud to work alongside us and feel supported in the growth of their careers. Indeed, our success depends on it.

Making sure everyone gets paid is just the start for our Finance business unit. Among other things, they handle quarterly earnings reports, cash management, budgeting, procurements, forecasting and a myriad of tax-related issues for accommodation partners located around the globe. As the world becomes increasingly more digitised, the role of big data and analytics becomes ever more important to how we run our business – and the role and influence of our Finance team grows.

At Booking.com, our diversity gives us strength. We know that the more diverse we are, the more perspectives, skills and experiences we have, the closer we get to making it easier for everyone to experience the world.

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